By enrolling in this program, you agree to the terms and conditions outlined below. Please review the agreement carefully and complete the form to acknowledge your acceptance.

1. INTRODUCTION

This Agreement is made between Eman El Shahawi, owner of the business registered under The Phoenix, and the individual engaging in the transformational coaching program ("Client"). This Agreement is established following an offer and acceptance in exchange for adequate consideration.

The Phoenix is a company that provides individuals with online and in person Coaching, energy healing sessions and mentorship support to help them heal their blocks & limitations, activate their soul purpose & soul gifts, and embody their divine feminine energy.

Eman El Shahawi offers sessions and packages to help Clients connect to their purpose and declutter, organize their Mind through various modalities.

The purpose of the Program is to support Clients in letting go of their fears and limitations around their purpose & master their energy and to form a supportive relationship between the Coach and the clients. This will be done through weekly Zoom calls /In person sessions and interactions between the Coach and Client throughout the Term of this Agreement.

Through rendering payment, you ("Client") agree to the following terms in their entirety:

2. TERMS

The program duration is determined upon enrollment.

3. DISCLAIMER + COACHING DEFINITION

For the purposes of the Program, the Coach/Therapist is not an employee, psychiatrist, psychologist, counsellor, medical doctor, physician, licensed health care provider by the state, registered dietician, personal trainer, mental health care provider. Client understands that Coaching/Energy healing is working with the Coach to help Client assess where are the limitations , the body’s flow of energy is blocked, stagnant, and/or overactive and help to correct the balance of flow and energy throughout the body and assist Client with finding his/her own direction.

The Coach may offer her opinion / channelled guidance regarding decisions, but it is the responsibility of the Client to make the final decision and choose the best option for him/herself.

Energy Healing/ Coaching Services defined:

The Coach offers the following Coaching / Energy Healing Services as part of the Program: supporting clients in activating her/his purpose & soul gifts, supporting clients in overcoming negative emotions, mastering life, clear energetic blocks & limiting beliefs, rewiring the brain for better results and providing channelled guidance and insight.

Coaching/Energy Healing Services do not include:

 1) making decisions for the client via channelled guidance 2)forecasting/predicting the future; 3) therapy sessions in the form of psychotherapy, psychoanalysis, or behavioral therapy; 4) healing physical issues diagnosed and/or subscribed by a medical doctor 5) legal or financial advice; 6) introduction to Coaching/Energy Healer’s professional network and business relationships

Client hereby acknowledges that Coaching, energy healing and mentorship are subjective services and Company’s methods to provide this service may change in terms of style and/or technique. Company and/or coach may use its personal judgment to provide the Program services to Client, even if these methods do not follow strict adherence to Client’s suggestions.

Client hereby acknowledges that Client is.

solely responsible for the amount and type of results and/or other income that Client generates by integrating, implementing techniques and advice provided by Coach.

Client also acknowledges that he/she is solely responsible for any decision regarding changing their lives in any way, leaves his/her career or relationships to pursue their purpose and indemnifies Coach from any liability regarding said decision.

Similarly, Client also agrees that he/she is solely responsible for any personal decision and indemnifies the Coach from any liability regarding said decision.

4. COACH'S RESPONSIBILITIES

COACH promises to offer Coaching and Energy Healing Services (as defined in Section 3) as part of the Program. The Services include (Number of sessions) 60-90-minutes sessions via Zoom or in person, which will take place each week during the Term of this Agreement. Coach may also provide educational support materials, such as workbooks, written exercises, assessments, and/or video modules, to assist the Client in better integrating the healings and activations implemented in the weekly calls. The Coach also agrees to provide additional feedback in the form of emails, Whats app. etc.

5. CLIENT’S RESPONSIBILITIES

Coach’s Program has been developed for educational purposes only. Coach has established her proprietary Program in order to educate and inspire clients to pursue his/her personal goals. However, Client hereby acknowledges that Coach does not guarantee Client’s goals, whatever the goals may be, will be reached by completing and implementing the advice and techniques in the Program. Client accepts and agrees that Client is 100% responsible for his/her results from the Program. Client acknowledges that, as with any Coaching/ healing technique and method, there is an inherent risk associated. As such, Client agrees there is no guarantee that Client will attain his/her goals by simply completing the Program.

Nevertheless, Client acknowledges that he/she can optimize her potential results from the Program by adhering to the following:

Completion of all Program material, including exercises, practices, processes, and worksheets if applicable.

Thoughtful and meaningful participation in all sessions with the Coach.

Completion of all assigned work, practices, and integration exercises between each session/call.

Committing to the Program.

Attending each Session/ call at the scheduled date, on time.

Taking 100% responsibility for Client’s results, 100% of the time.

6. RESCHEDULING POLICY

A big component of success is discipline and commitment. In order to achieve optimal results under this Program, Client should commit to the agreed schedule.

The Client is expected to adhere to the agreed-upon program, schedule, and session duration.

Coach understands that sometimes, “life happens.” However, Coach does not provide “make-up calls” to clients that are absent for a weekly call/session, nor provides any refunds or discounts for Client’s failure to attend any call/session or complete any portion of the Program.

7. REFUND POLICY

All sales are final.

Due to the inherent nature of coaching, there are no refunds.

8. PAYMENT & FEES

The Client agrees to pay the Total Fee to the Coach in accordance with the agreed Payment Schedule

(TBD) - 2 day(s) after a contract is signed by a client.

In the event of the client's absence or withdrawal, for any reason whatsoever, the client will remain fully responsible for the unpaid balance of the Program. Under no circumstances will the coach be required to refund any payments made by the Client. By signing this agreement, the Client agrees to be legally obligated to pay the Total Cost of this program.

Late Payments – Coach understands that, from time to time, there are issues with payment. All payments must be received by Coach within ten (10) days of the due date for that installment. Any payments not received within 10 days of their due date will result in Client’s breach of this Agreement and may result in termination of all Services as per Termination Clause of this agreement.

9. TERMINATION

Coach is committed to providing quality service to all Clients. However, from time to time, situations arise that require the Coach to terminate the Agreement before the Term ends. As such, Coach reserves the right to terminate the Agreement “for cause” at any time during the Agreement, which includes, but is not limited to, the following causes: 1)Client fails to follow Program guidelines; 2) Client is abusive or harasses coach or other members of the Program; 3)Client refuses to pay or does not pay within the schedule outlined in Section 8 above; 4) Client proves to be difficult to work with; or 5) for any other legitimate business purposes in the best interest of Coach. If any of the following causes trigger Coach to terminate the Agreement, Client is still liable to pay the entire cost of the Agreement.

Client dissatisfaction with Company and/or Coach’s subjective teaching style, independent judgment, methods, or other techniques are not valid reasons for termination of this Agreement or request of any monies returned to Client. Even if Client does not complete all portions of the Program, Client is nevertheless responsible for all payments due and owed under this Agreement by making the first payment of the Program at checkout and executing this Agreement.

10. CONFIDENTIALITY, INTELLECTUAL PROPERTY, LIMITED LICENSE

Confidential Information -

Eman El Shahawi takes pride in its proprietary information included in each Program.

As such, Client agrees and acknowledges all Confidential Information shared through this Program and by the Coach is confidential, proprietary and belongs exclusively to the Coach.

“Confidential Information” includes, but is not limited to:

Any coaching techniques, healings, activations or processes shared with Client; Any information disclosed in association with this Agreement.

By participating in this Program, Client understands and acknowledges this, and agrees to keep all information discussed as part of the Program (amongst other Program participants if it is a group) confidential.

Testimonials -

Coach also agrees to protect Client’s Confidential Information. However, from time to time, Eman El Shahawi may use general statements about Client’s success as social proof and part of its marketing strategy. By signing this Agreement, Client agrees to coach sharing Client’s success stories as testimonials on coach’s website and/or social media.

Intellectual Property -

This Program, content and products contain intellectual property owned by Eman El Shahawi. This Agreement is intellectual property owned by Eman El Shahawi.

Other examples of intellectual property found on our website and within our products and Services include, but are not limited to: trademarks, service marks, layout, logos, business name, design, text, written copy, certain images, podcast recordings, videos, audio files, and all of our paid products(collectively referred to as “Intellectual Property”). You shall not copy, publish, transmit, transfer, sell, create derivative works from, reproduce, or in any way exploit any of the Intellectual Property owned by Eman El Shahawi described within this Section in either whole or part without prior written consent.

Limited License:

Eman El Shahawi grants only a limited, personal, non-exclusive, and non-transferable license to Client to use the Intellectual Property for their personal use. You acknowledge that any and all products or Services that you download are for your own personal use.

You shall not copy, reproduce, transmit, modify, edit, create derivative works from, alter, sell, or share with others any products or parts of the Program without prior written consent or unless provided otherwise.

If the Client is also a business owner in a similar industry, Client must not misappropriate any of Coach’s intellectual property and proprietary information in the following manner:

- Teaching Client’s personal clients any of the information, methods, solutions, or formulae owned by Coach and passing it off as her/his own.

- Copying, publishing, transmitting, transferring, selling, creating derivative works from, reproducing, or in any way exploiting any of the Intellectual Property owned by Coach in either whole or part without prior written consent.

11. INDEMNIFICATION / LIMITATION OF LIABILITY

Client hereby acknowledges that neither Coach nor company is liable for any injuries that may arise from Client’s personal decisions based off of his/her participation in this program, including but not limited to: a decision to leave a job, a decision to invest in an opportunity, a decision to start a business, any of Client’s business decisions, any of Client’s financial decisions. Client hereby agrees to indemnify and hold harmless both Coach and Company of any claims that may arise after participation in the Program.

12. MISCELLANEOUS

A. Amendments - We reserve the right to amend this Agreement from time to time. Any amendments must be.

agreed in writing and executed by both parties.

B. Headings & Severability - Headings are included for convenience purposes only and shall not affect the

construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favourable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.

C. Entire Agreement - This Agreement reflects the entire agreement between the parties. This Agreement trumps any other existing negotiations, communications, or Agreements between the parties, whether written, oral, or electronic, and is the full extent of the Agreement between the parties.

D. All Rights Reserved - All rights not expressly granted in this Agreement are reserved by us.

E. Governing Law - Eman El Shahawi is located in the UAE and is subject to the applicable laws governing the UAE. The governing law for this agreement is the laws of the UAE.

F. Arbitration - Any disputes arising under this Agreement shall first be resolved through a binding arbitration.

G. Execution - This Agreement may be signed by counterparts. Signatures sent via electronic signatures shall be deemed valid.